5 Steps to Troubleshooting Technical Issues - Groove Blog
https://www.groovehq.com/blog/how-to-troubleshoot
WEB1. Try refreshing the webpage, logging out and back in, clearing cache and cookies, restarting your device 2. Break down the expected vs actual outcome 3. Gather details: Screenshots, videos, error messages, console errors 4. Reproduce the issue 5. Create a bug ticket for engineers to resolve.
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