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Frequently Asked Questions

When was Blackboard Learn implemented at JHU?

Blackboard Learn 9.1 was implemented at JHU in 2010. It is currently used by 10 of 11 divisions, and hosts thousands of courses every semester. When Blackboard was implemented, fully online programs and smartphones were brand new.

Why is my blackboard announcement not visible to the instructor?

Blackboard is aware of the issue. Should be resolved with Q2 2018 CU4. After posting an Announcement with a Course Link, the Announcement is not visible to anyone, including the instructor. Make sure that the content that is linked to in the Course Link is visible to students.

Are there any known issues with the current version of Blackboard?

This page to highlights some of the known issues with the current version of Blackboard. Students cannot view Achievements in My Achievements (Post-Upgrade Q2 2017). Blackboard is aware of the issue. Should be resolved with Q2 2018 CU4.

Was Blackboard Learn hacked?

Blackboard has become aware of a mass phishing scam targeting customers using Blackboard Learn. To be clear, Blackboard Learn has not been hacked -- these are emails sent directly from a spammer to emails it may have harvested by spidering the institution's websites for email addresses.


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