General Remote Desktop connection troubleshooting
https://learn.microsoft.com/en-us/windows-server/remote/remote-desktop-services/troubleshoot/rdp-error-general-troubleshooting
Check The Status of The RDP ProtocolCheck The Status of The RDP ServicesCheck That The RDP Listener Is FunctioningCheck The RDP Listener PortCheck the status of the RDP listener Check the status of the RDP listenerFor this procedure, use a PowerShell instance that has administrative permissions. For a local computer, you can also use a command prompt that has administrative permissions. However, this procedure uses PowerShell because the same cmdlets work both locally and remotely. 1. T… Check the status of the RDP self-signed certificate1. If you still can't connect, open the Certificates MMC snap-in. When you are prompted to select the certificate store to manage, select Computer account, and then select the affected computer. 2. In the Certificates folder under Remote Desktop, delete the RDP self-signed certificate. 3. O…
Check the status of the RDP listenerFor this procedure, use a PowerShell instance that has administrative permissions. For a local computer, you can also use a command prompt that has administrative permissions. However, this procedure uses PowerShell because the same cmdlets work both locally and remotely. 1. T…
Check the status of the RDP self-signed certificate1. If you still can't connect, open the Certificates MMC snap-in. When you are prompted to select the certificate store to manage, select Computer account, and then select the affected computer. 2. In the Certificates folder under Remote Desktop, delete the RDP self-signed certificate. 3. O…
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