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Frequently Asked Questions

What is Blackboard courses?

Blackboard Courses provides a secure login system and tools to create and administer face-to-face and online courses. Some of these tools include discussion forums, student group areas, text-based and real-time chat, a gradebook for securely distributing grades to enrolled students, and assessment tools for administering quizzes and exams.

How do I view external grades on Blackboard?

This External Grade displays prominently as a student’s current course grade on main “Grades” link from the Blackboard homepage left menu and in the Blackboard app. It is also used in reports available in Blackboard courses under Control Panel > Evaluation > Course Analytics.

Is blackboard available 24/7?

Blackboard Courses is available 24/7. Any outages will be announced on the Alerts & Bulletins page. All users of the George Mason University network must adhere to University Policy Number 1301: Responsible Use of Computing. Additional information is available in the Teaching & Learning section of the Knowledge Base.

Where can I find assistance with Blackboard courses and walk-in assistance?

Walk-in assistance is available at the Collaborative Learning Hub lab. Blackboard Courses is available 24/7. Any outages will be announced on the Alerts & Bulletins page. All users of the George Mason University network must adhere to University Policy Number 1301: Responsible Use of Computing.


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