How to Handle a BBB Complaint Against Your Company Respond. "It's not necessarily just a complaint that can harm a business's reputation. ... Acknowledge and Apologize. In your response, the BBB recommends addressing each issue that the customer has brought up. ... Provide Documentation. ... Be Proactive. ... Have Sound Contracts. ... Be Respectful. ...Why would a business not be BBB accredited?
Storesonline Inc is not BBB Accredited. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.How do you file a complaint against a company?
Go to the BBB website and file a complaint. Be sure the complaint fits the BBB's Complaint Acceptance Guidelines. Once you are sure that it does, click the "Next" tab in yellow at the end of the paragraph on the front page. Follow the prompts to the end of the process.